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Home > Newsroom
> Press Releases (19th Mar 2008)
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Press Releases
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UST Global Ranks Second on the 2007 Top 20 Outsourced Software Testing
& QA Vendors Report
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ALISO VIEJO, Calif. – March 19, 2008 – UST GlobalSM, a leading provider of IT services
and BPO solutions for Global 2000 enterprises, announced today that it – along with
its software testing division QA Labs – was ranked second by the Brown & Wilson
Group in The Top 20 Outsourced Software Testing & QA Vendors for 2007. The Brown
& Wilson Group are the publishers of the annual Black Book of Outsourcing. The report
was published to help enterprises identify vendors that best fit their 2008 software
testing needs in the areas of:
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Software Risk Management & Analysis |
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Full Lifecycle Testing |
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Black Box Testing |
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White Box Testing |
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Test Automation |
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Security Testing |
"Predictably certain vendors do testing extremely better than others. The craft
of maximizing customer satisfaction, ROI, R&D, service portfolios, cost savings,
operational excellence and growth is something only a few hot vendors have proven
to have mastered," said Scott Wilson, partner, Brown & Wilson Group and co-author,
The Black Book of Outsourcing. "The Top 10 percent of vendors on the 2007 report
have earned green-coded status which indicates that they have consistently received
the highest client satisfaction scores. Clients are overwhelmingly satisfied with
these vendors who have exceeded their expectations and highly recommend these companies."
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Outsourced Software Testing is a Hot Trend
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According to the report, the software testing market was estimated to be $13 billion
in 2007. The outsourced/offshored portion should total over $8 Billion and India’s
share will add up to $2.2 Billion. Forecasts have the industry growth continuing
in double digits through 2010. Outsourced software testing is among the hottest
outsourcing trends.
"The Black Book of Outsourcing" (Wiley Publishers) collects ballot results on 18
performance areas of operational excellence to rank vendors. The report covers:
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Independent Analysis, Benchmarking & Certification |
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Product Testing & Quality Assurance |
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Software Testing & Functional Performance |
The data goes through an internal and external audit to verify completeness and
accuracy. Vendors with over ten unique client votes are eligible for top ten rankings
and are assured to have the highest client confidence as well as the lowest variation.
UST Global/QA Labs was in the top 10 percent of the annual survey.
"Out of hundreds of outstanding software testing vendors, UST Global/QA Labs was
ranked #2 in the Brown & Wilson 2007 Software Testing and QA Vendors report, which
is an outstanding accolade. Yet what means even more to us are the client evaluations
where our clients gave us high marks in overall vendor preference/recommendation,
training, trust, delivery excellence, client adaptability, reliability, brand image,
support and customer care. The report aligns strongly with our Global 2000 clients
that cite our ‘fewer clients, more attention’ model as the biggest differentiator
between UST Global and other vendors—not just in testing, but also in IT services,"
said Tony Velleca, CIO, UST Global and vice president, quality services, QA Labs.
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About UST Testing Solutions/QA Labs
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UST provides high quality, end-to-end testing services for Global 2000 enterprises
through the expertise of QA Labs, an independent software testing and quality assurance
division of UST, to help enterprises achieve the highest levels of application reliability
and uninterrupted service. The company’s testing services cover test process consulting,
test planning, logic modeling and advanced test case design, automated regression
testing, performance testing, test life cycle management and execution.
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About Brown & Wilson
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The Brown & Wilson Group provides strategic advisory services that help companies
worldwide harness the power of outsourcing. World-recognized authors of The Black
Book of Outsourcing (Wiley Publishers), the company now offers guides for outsourcing
for more than 70 major markets.
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About UST Global
UST GlobalSM is a leading provider of end-to-end IT services and BPO
solutions for the Global 2000 market. UST Global offers a client-centric Global
Engagement Model that provides the optimal mix of senior local resources with the
cost, scale and quality advantages of offshore operations for each client. The company
is known for its relentless focus on clients, flexibility, and commitment beyond
contract. Headquartered in Aliso Viejo, California, UST Global has more than 5,500
employees worldwide and is certified globally as CMMI® Level 5, P-CMM® Level 5,
and ISO 27001. For more information visit: www.ust-global.com.
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