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BPO Services |
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Business Process Outsourcing (BPO) is one of the fastest growing segments of the
Information Technology Enabled Services (ITES) industry.
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BPO comprises specialized outsourcing services whereby a vendor assumes responsibility
for managing and optimizing an entire business process or business function, including
the supporting staffing and information technology, to effect improved business
performance or results. Typically, companies that are looking at BPO hope to leverage:
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Factor cost advantage
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Economies of scale |
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Business risk mitigation |
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Competency |
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Resource utilization |
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UST takes the responsibility for the function or business process, and
also re-engineers the way it is done. We either devise new technology to accomplish
the process, or apply the existing technology in an innovative way to improve the
process. |
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The UST BPO Services Offerings |
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The following table provides a summary of our BPO service offerings. |
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UST BPO Services—Highlights |
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Our BPO Services are capable of addressing a variety of functionalities and are
characterized by flexibility, low risk, and comprehensive support. The highlights
of our offerings are:
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Highly flexible and risk-mitigated delivery infrastructure via onshore -U.S, offshore - India/ Malaysia.
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Comprehensive support such as multi-lingual contact services, back office processes, and infrastructure support services. |
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Domain and vertical expertise: |
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Mortgage BPO Services |
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Insurance |
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Investment |
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Banking |
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Retail |
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Domains |
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CRM |
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Imaging and workflow |
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ERP |
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SCM |
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Global network of wholly-owned subsidiaries. |
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